Courses and workshops: long term courses require a minimum of 4 students for the booking to go ahead. If the class is unable to go ahead, you will receive a full refund and notice of cancellation within 3 days of the event taking place. 

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Cancellation and rescheduling: if you can no longer attend your course, you can reschedule your class (same course/class value) online via https://www.jeongcommunity.com/my-bookings without penalty prior to 72 hours of the class occurring. 

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Cancellation prior to 72 hours notice of your class will result in a 15% cancellation fee. Alternatively a credit for the full value of your class will be issued to you. We appreciate your understanding as cancellations can affect the running and operation of the class. 

 

If cancellation occurs within 72 hours of the course taking place, you will receive a 50% refund. 

Cancellations within 24 hours (including missed classes) are non-refundable, however places are transferable to another person and you may receive a 50% credit for one day classes. 

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Private (one-on-one) classes: if you can no longer attend your class, you can reschedule your class online via https://www.jeongcommunity.com/my-bookings without penalty within 72 hours. No refunds are given, however credit is permitted. 

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Cancellation: cancellation is permitted prior to 48 hours notice with a 50% refund without credit. Cancellations within 24 hours (including missed classes) are non-refundable without credit. 

Firing service: whilst utmost care will be taken with your pieces, accidents (rarely) do happen. Unfortunately we cannot guarantee that every piece will be fired without injury or faults such as minor cracks or glaze defects - such is the nature of working with clay. Therefore, Chung Ha Studios cannot accept liability for natural faults that occur during glaze firing.